Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Disable Windows Network Data Usage monitoring service (NDU)
Disable Windows Network Data Usage monitoring service (NDU).
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Update motherboard network drivers
Update motherboard network drivers.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Run Poolmon tool to trace the leaking driver
Run Poolmon tool to trace the leaking driver.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Faulty third-party network driver (e.g. Killer Network Control)
- Leak in virtualization helper driver
- Outdated hardware monitoring software
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