Memory · critical

How to fix RAM module not detected

Error code: RAM-NOT-DETECTED

What this error means

Motherboard doesn't recognize RAM - reports low memory or won't boot. Typical causes include module incorrectly inserted, oxidized contacts and defective DIMM slot.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Transplant the RAM
  1. Transplant the RAM
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Clean the contacts with the eraser
  1. Clean the contacts with the eraser
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Try a different DIMM slot
  1. Try a different DIMM slot
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Module incorrectly inserted
  • Oxidized contacts
  • Defective DIMM slot