Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Update motherboard BIOS to improve memory training compatibility
Update motherboard BIOS to improve memory training compatibility.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Manually reduce memory speed or adjust timings
Manually reduce memory speed or adjust timings.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Increase DRAM voltage slightly in BIOS
Increase DRAM voltage slightly in BIOS.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Reseat RAM sticks in primary slots (usually slots A2 and B2)
Reseat RAM sticks in primary slots (usually slots A2 and B2).
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Incompatible RAM modules with motherboard QVL
- Weak memory controller (IMC) in the CPU
- Outdated motherboard BIOS
- Incorrect DRAM voltage or memory training parameters
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