Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Reinstall BattlEye: run BattlEye_installer.exe in the game directory
- Reinstall BattlEye: run BattlEye_installer.exe in the game directory
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Uninstall conflicting software (especially kernel drivers)
- Uninstall conflicting software (especially kernel drivers)
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Temporarily disable third-party antivirus before starting game
- Temporarily disable third-party antivirus before starting game
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- BattlEye service not running
- Conflicting kernel-level software (VPN drivers, RGB software)
- Corrupted BattlEye installation
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
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