Drivers · critical

How to fix Kernel mode heap corruption

Drivers troubleshooting guide

What this error means

A kernel-mode driver corrupted the kernel heap. Results in unpredictable BSODs with varying stop codes.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Use Driver Verifier to identify the culprit driver
  1. Use Driver Verifier to identify the culprit driver
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
02Boot into Safe Mode and uninstall recently installed drivers
  1. Boot into Safe Mode and uninstall recently installed drivers
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Check minidumps with WinDbg
  1. Check minidumps with WinDbg
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Buggy third-party kernel driver
  • Outdated antivirus or security software kernel component
  • Corrupted driver installation