Drivers · critical

How to fixKERNEL-MODE-HEAP-CORRUPT

Kernel mode heap corruption

What this error means

Kernel mode heap corruption is a critical-severity system driver issue. A kernel-mode driver corrupted the kernel heap. Results in unpredictable BSODs with varying stop codes. See the troubleshooting steps below for the fix.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Use Driver Verifier to identify the culprit driver

Use Driver Verifier to identify the culprit driver.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Boot into Safe Mode and uninstall recently installed drivers

Boot into Safe Mode and uninstall recently installed drivers.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Check minidumps with WinDbg

Check minidumps with WinDbg.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Buggy third-party kernel driver
  • Outdated antivirus or security software kernel component
  • Corrupted driver installation